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Joe’s Business Tips For Shop Owners

Tips from Joe Marconi, co-founder of AutoShopOwner. His tips are shared to help you in your day to day shop operations, sales, customer service, marketing, advertising, and more!

313 topics in this forum

  1. Remember and Use the Customer’s Name

    By Joe Marconi,
    • 15 replies
    • 7.4k views

  2. Shop Owners: You are Only as Good as the People You Employ

    By Joe Marconi,
    • 2 replies
    • 1.7k views

  3. Do You Fear Raising Prices Will Lose Customers?

    By Joe Marconi,   
    • 7 replies
    • 4.2k views

  4. Shop Owners: Spend Time Giving Thanks, Show Appreciation

    By Joe Marconi,
    • 1 reply
    • 3.9k views

  5. Shop Owners: Don't Fall Victim to Complacency

    By Joe Marconi,
    • 6 replies
    • 2.6k views

  6. Average Vehicle Age is an Advantage for Auto Repair Shops!

    By Joe Marconi,
    • 0 replies
    • 1.9k views

  7. Inflation Has Eased, But No Shop Should Lower Their Prices

    By Joe Marconi,
    • 4 replies
    • 1.9k views

  8. CRM Will Reduce Slow Times, Boost Sales

    By Joe Marconi,
    • 4 replies
    • 2.1k views

  9. Your Time Is Valuable, Do Less, Achieve More!

    By Joe Marconi,
    • 0 replies
    • 1.5k views

  10. Cash is Still King for Automotive Repair Shop Owners

    By Joe Marconi,
    • 0 replies
    • 1.1k views

  11. Can You Truly Be An Absentee Auto Shop Owner?

    By Joe Marconi,
    • 0 replies
    • 836 views

  12. Have you set your 2023 Goals, and beyond?

    By Joe Marconi,   
    • 0 replies
    • 786 views

  13. Why You Shouldn't Forget Your Existing Employees

    By Joe Marconi,   
    • 2 replies
    • 736 views

  14. Put People First and Profit Follows

    By Joe Marconi,   
    • 0 replies
    • 605 views

  15. What's the Most Important Strategy in Your Marketing Plan?

    By Joe Marconi,   
    • 3 replies
    • 560 views

  16. Exit Strategy-step 8- Don't Rely on the Sale of your Business for Retirement

    By Joe Marconi,   
    • 25 replies
    • 1.7k views

  17. Exit Strategy-Step 7-Who Will You Sell to?

    By Joe Marconi,
    • 0 replies
    • 648 views

  18. Exit Strategy-Step 6: Remove Yourself from the Day to Day Operations

    By Joe Marconi,   
    • 0 replies
    • 558 views

  19. Exit Strategy-Step 5- Have Great Systems in Place

    By Joe Marconi,   
    • 0 replies
    • 813 views

  20. Exit Strategy-Step 4- Hire & Retain Great People

    By Joe Marconi,   
    • 0 replies
    • 703 views

  21. Exit Strategy-Step 3: Establish Your Goals

    By Joe Marconi,   
    • 0 replies
    • 660 views

  22. Exit Strategy- Step 2 - Have Clean & Accurate Financials

    By Joe Marconi,   
    • 0 replies
    • 860 views

  23. A Shop Owner's Exit Plan- Step 1 - Get Your Business Ready to Sell Today

    By Joe Marconi,   
    • 0 replies
    • 1.4k views

  24. The Most Powerful Way to Motivate Your Employees

    By Joe Marconi,   
    • 0 replies
    • 1.1k views

  25. Put People First, & Profits Will Follow

    By Joe Marconi,   
    • 0 replies
    • 685 views

  26. The Tire Rotation is the New Oil Change!

    By Joe Marconi,   
    • 2 replies
    • 1k views

  27. Employee Retention, as important as hiring

    By Joe Marconi,   
    • 0 replies
    • 706 views

  28. Raise Your Labor Rate Today!

    By Joe Marconi,   
    • 0 replies
    • 1.4k views

  29. What if something were to happened to you?

    By Joe Marconi,   
    • 0 replies
    • 822 views

  30. Put 2020 Behind you, Build a strong shop for 2021

    By Joe Marconi,
    • 11 replies
    • 2k views

  31. Boost Customer Retention, Smooth out the Roller coaster ride

    By Joe Marconi,
    • 0 replies
    • 1.1k views

  32. Shop Owners! It's Time to Cash in on Opportunity around us!

    By Joe Marconi,
    • 3 replies
    • 2.4k views

  33. Complacency, the kiss of death for shop owners

    By Joe Marconi,
    • 0 replies
    • 1k views

  34. Can Your Auto Repair Shop Survive Another Financial Downturn?

    By Joe Marconi,   
    • 0 replies
    • 1.4k views

  35. Get Back to Business as Usual

    By Joe Marconi,   
    • 0 replies
    • 1.6k views

  36. Let us All Remember June 6, 1944; D-Day

    By Joe Marconi,
    • 0 replies
    • 1k views

  37. Shop Owners, Time to Get back to Your Real Role

    By Joe Marconi,
    • 0 replies
    • 998 views

  38. Will You Be Better & Stronger After COVID-19?

    By Joe Marconi,
    • 1 reply
    • 1.2k views

  39. COVID-19 Making Tough Management Decisions

    By Joe Marconi,   
    • 2 replies
    • 1.7k views

  40. Looking Beyond the COVID-19 Crisis

    By Joe Marconi,   
    • 0 replies
    • 1k views

  41. Stay Open Or Close? The Effects of the Coronavirus

    By Joe Marconi,   
    • 19 replies
    • 4.5k views

  42. What Message Should You Communicate during the COVID-19 Crisis?

    By Joe Marconi,   
    • 4 replies
    • 1.5k views

  43. My Thoughts on the Coronavirus and Business

    By Joe Marconi,   
    • 13 replies
    • 2.5k views

  44. Car Counts or Customer Retention?

    By Joe Marconi,   
    • 4 replies
    • 1.4k views

  45. Shop Owners, it's November! Time to meet with your accountant

    By Joe Marconi,
    • 1 reply
    • 1.4k views

  46. Plan now for the future and boost sales

    By Joe Marconi,
    • 11 replies
    • 3.6k views

  47. You can compete with online part companies

    By Joe Marconi,
    • 8 replies
    • 2.6k views

  48. Don't complain about the Plumber getting $225 per hour

    By Joe Marconi,   
    • 2 replies
    • 1.6k views

  49. Your work is not over after you hire a tech or service advisor

    By Joe Marconi,   
    • 0 replies
    • 1.6k views

  50. Shop Owners, are you unapproachable?

    By Joe Marconi,   
    • 1 reply
    • 1.5k views


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