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Hi everyone! My webmaster finished uploading the training video I promised you on "Selling Road Hazard Warranties". Let me know if you have any questions. Here is the link: https://www.youtube.com/channel/UCzE5eJf07QtPVxjZ4r6zL0Q

How to capitalize on the tough winter Spring is here… well technically it is. There will be a lot of winter related work and we need to capitalize on this. Take care of your customers. Make sure you inspect every car. Don’t get tunnel vision and just focus on the immediate concern. Remember the concept of total car care. This strategy will benefit the customer by identifying key services and repair issues, saving the customer in the long run. It’s all about taking care of your customers. And the added benefit? What it will add to your bottom line.