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Would You Rehire an Employee Who Quit?


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I don’t think that I have ever rehired someone that I fired, and I think that would send the wrong message to the rest of the staff. I can say that over the years I have rehired numerous employees that had voluntarily quit but then came back asking for their job back. What is better for morale: Having an employee quit and other employees see him achieving happiness and success employed by someone else? Or having someone quit only to return to their job with horror stories of why the grass on the other side was not greener? I think it must be very difficult for any employee to decide to leave a job and then a day or a week or a month later decide it was a mistake and ask to come back. 

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LOL.  I just rehired a GS Tech for the 3rd (or 4th) time today.    Customers love him and I do too when his attitude is good.   When he left last time, his attitude soured and it was time for him to go.    Didn't fire him, but was nearing it.   Emotional people have very high HIGHS and very LOW lows.  My emotional roller-coaster tracks are flat and boring.   His are exciting and terrifying!  😁 Regardless, my manager made his demands for return clear and brought him back.    

There are multiple others who've asked to return and we've declined.   It's all about their chance for success today.

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1 hour ago, xrac said:

I have rehired numerous people simply because the labor market forced me to take who I could get.  How has it worked out? Some were o.k. but none of it has been great.  Some were down right horrible but I knew that when I took them back but I felt I had to do it our close up shop it was so hard to find people at the time.  There are all kinds of reason people leave and sometimes good people can leave for good reasons.  I think a blanket policy to not rehire is not a smart move.  

The dealerships I have worked for have 3 standards for rehire:  was proper notice given when they resigned, do we want them back, and can they still pass all of the screening -drug, motor vehicle, background.  I agree a no rehire policy is a bad policy.  You at least know what you are getting with a rehire - this is a pretty key element.  That person may have not been popular around the shop however, so among the techs it may not be popular - but you sign the checks as the owner.

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On 7/13/2022 at 4:30 PM, bantar said:

LOL.  I just rehired a GS Tech for the 3rd (or 4th) time today.    Customers love him and I do too when his attitude is good.   When he left last time, his attitude soured and it was time for him to go.    Didn't fire him, but was nearing it.   Emotional people have very high HIGHS and very LOW lows.  My emotional roller-coaster tracks are flat and boring.   His are exciting and terrifying!  😁 Regardless, my manager made his demands for return clear and brought him back.    

After 2 days of being here, my rehire, Carl, has generated two 5 Star Google Reviews!!   

These will help balance the 1 Star review that we received because we could not bust the oil drain plug loose on a Subaru that was last changed at the dealer.   Subaru finally extracted it and said that we bent the oil pan.  I have pictures of his oil pan.  Not bent, not leaking.   But, they wanted to sell him a new oil pan and get me to pay for it.  They poisoned his mind and he's now mad at me.   I declined and referred him to his Dealer and told him that they are over-selling.    We've seen 3 Subarus over the past 3-4 weeks from this same dealer with over-tightened drain plugs.

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  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
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