Dealing With Competition Latest Topicshttps://www.autoshopowner.com/forums/forum/183-dealing-with-competition/Dealing With Competition Latest TopicsenHow To Be the Low-Price Leader in Your Market Areahttps://www.autoshopowner.com/forums/topic/19947-how-to-be-the-low-price-leader-in-your-market-area/

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]]>19947Wed, 03 Jan 2024 16:51:49 +0000Are WE the Problem? Are Some Shops pushing Technicians Away from the industry?https://www.autoshopowner.com/forums/topic/19710-are-we-the-problem-are-some-shops-pushing-technicians-away-from-the-industry/

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]]>19710Mon, 04 Sep 2023 14:06:18 +0000Do you Know Your Competition in your Community? Do you Want to?https://www.autoshopowner.com/forums/topic/19038-do-you-know-your-competition-in-your-community-do-you-want-to/

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]]>19038Fri, 16 Sep 2022 12:57:22 +0000Is it Time for Repair Shops to Specialize?https://www.autoshopowner.com/forums/topic/18823-is-it-time-for-repair-shops-to-specialize/

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]]>18823Sat, 11 Jun 2022 11:15:48 +0000Shop Owners, Do you Network with other shops in your area?https://www.autoshopowner.com/forums/topic/18720-shop-owners-do-you-network-with-other-shops-in-your-area/

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]]>18720Sat, 23 Apr 2022 12:31:17 +0000Is Anyone signed up for the COSTCO Auto Repair Program?https://www.autoshopowner.com/forums/topic/18697-is-anyone-signed-up-for-the-costco-auto-repair-program/

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]]>18697Sun, 17 Apr 2022 14:08:21 +0000Forming an Alliance with a New Car Dealer? Seriously?https://www.autoshopowner.com/forums/topic/18446-forming-an-alliance-with-a-new-car-dealer-seriously/

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]]>18446Mon, 29 Nov 2021 23:45:22 +0000My Advise on Dealing with Competitionhttps://www.autoshopowner.com/forums/topic/18100-my-advise-on-dealing-with-competition/

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]]>18100Sun, 11 Apr 2021 21:46:55 +0000Seriously....What Competition?https://www.autoshopowner.com/forums/topic/16351-seriouslywhat-competition/

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]]>16351Sat, 20 Jun 2020 20:31:21 +0000Dealerships going mobilehttps://www.autoshopowner.com/forums/topic/15784-dealerships-going-mobile/ Last week a sales rep from a local Mercedes parts department stopped in to see me. He has been to my location several times in the past, always polite and professional. He handed me a paper with several topics highlighted such as extended parts dept. business hours during the week, Saturday hours, on-line ordering and mobile diagnostics. He provided additional information about each topic but the item that concerned me was mobile diagnostics. He explained that today’s vehicles are so complex that in many cases they require proprietary OEM equipment, information and training to efficiently repair them which they can provide, for a fee, at my location. He went on to tell me that they are equipping two vehicles, one vehicle for diagnostics and the other vehicle equipped with a compressor, tire machine and balancer. Whoa.... now he lost me, we need assistance replacing tires? Seems to me this mobile task force is NOT our friend but instead our foe, a wolf in sheep’s clothing. They are gearing up to provide mobile repairs in my area at my customers homes and work places, not good. I expressed my concern and he quickly informed me that everyone else that he had presented this concept to were very pleased to be able to receive assistance (for a fee) when needed and did not look at this as competition. This dealership is owned by Lithia, one of the top ten largest dealers in America. I doubt if we, the local independent repair community, could keep two mobile repair vehicles busy enough to warrant their existence. Fine, they are willing to “help” me (for a fee) with problem jobs at my location but I feel they are clearly after my customers. What are your thoughts? Are there any dealers in your area also offering this same service? 

]]>15784Sun, 01 Mar 2020 23:06:31 +0000Mavis $79.99 brake pads installed specialhttps://www.autoshopowner.com/forums/topic/10520-mavis-7999-brake-pads-installed-special/ Any of you have seen this deal from Mavis?

Talk about doing the desperate thing to bring people in through the door.

l6g8PMB.png

https://www.mavistire.com/?kmas=1&kmca=91770970572

]]>10520Fri, 20 May 2016 21:13:53 +0000New Car Dealers push for your customershttps://www.autoshopowner.com/forums/topic/15601-new-car-dealers-push-for-your-customers/

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]]>15601Sun, 19 Jan 2020 22:48:42 +0000Smart New Car Dealers Want Repair Shop Customer- Your customershttps://www.autoshopowner.com/forums/topic/13975-smart-new-car-dealers-want-repair-shop-customer-your-customers/

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]]>13975Sun, 28 Apr 2019 14:31:03 +0000Shop owners: Should we embrace competition?https://www.autoshopowner.com/forums/topic/13905-shop-owners-should-we-embrace-competition/

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]]>13905Sun, 20 Jan 2019 16:43:01 +0000The "Uber" Of Auto Repair Is Coming! How Do We Stop It?https://www.autoshopowner.com/forums/topic/10237-the-uber-of-auto-repair-is-coming-how-do-we-stop-it/Like it isn't hard enough to be a shop owner! A start up company "Otobots" has allocated funds to start "yourmechanic.com."

As a shop owner I disapprove of a company like this, we run honest businesses, and this company is trying to cut our throats! How can we unite and take a stand??

 

The link to the artical I came across. http://www.dailydot.com/technology/otobots-uber-car-repair-on-demand/

 

 

Here is a link to the site https://www.yourmechanic.com

]]>10237Sat, 10 Oct 2015 19:02:34 +0000Jiffy Lubehttps://www.autoshopowner.com/forums/topic/13540-jiffy-lube/

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]]>13540Thu, 07 Dec 2017 21:09:18 +0000Today I visited 6 different shopshttps://www.autoshopowner.com/forums/topic/11645-today-i-visited-6-different-shops/Today I visited 6 different automotive shops. NTB, Firestone, Meineke, Discount Tire, Jiffy Lube, and Mr Tire- they were all within 2 miles of my new shop.

 

It's amazing what they are willing to share with you. Meineke was a private owner since its a franchise. Everything else was corporate.

 

There's a difference when the owner is running the shop and hired help is.

 

Doesn't matter how much you pay, owner is friendlier.

 

Discount Tire will be here for a while. Excellent people and policies. Did you guys know that they patch tires for free??? Even if you didn't buy tires from them! Same thing with rotations! I asked them why????? and HOW??? they just laughed.

 

 

]]>11645Thu, 16 Feb 2017 02:00:55 +0000WHY DO SOME SHOPS LIKE TO BAD MOUTH OTHER SHOPShttps://www.autoshopowner.com/forums/topic/13005-why-do-some-shops-like-to-bad-mouth-other-shops/

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]]>13005Wed, 17 May 2017 15:29:06 +0000I want to know CarMax's Proprietary Secretshttps://www.autoshopowner.com/forums/topic/11797-i-want-to-know-carmaxs-proprietary-secrets/ I visited a CarMax today, wanting to see their shop floor.   About a year ago, they switched from epoxy flooring to polished concrete.    So, in speaking with the Shop Manager, I was told that he would not let me into their shop because it was filled with their proprietary secrets.   However, he was gracious enough to answer all of my questions regarding his year old flooring.    At the end, I asked if I could just peek in to see the floor without looking at the goodies and it was a firm no.    So, now, Inquiring Minds want to know.  "Show me what you got!"   I can't imagine anything in their shop that needs to be kept secret.   Anyone seen the goodies?

]]>11797Wed, 01 Mar 2017 07:30:05 +0000Is your competition going out of business?https://www.autoshopowner.com/forums/topic/10523-is-your-competition-going-out-of-business/I have counted over 23 shops that have closed in my area within the past 6 months. Yet, I haven't seen tremendous improvement in my car counts.

]]>10523Tue, 24 May 2016 14:02:14 +0000New Car Dealers will Continue to Invest in Service Departmenthttps://www.autoshopowner.com/forums/topic/9926-new-car-dealers-will-continue-to-invest-in-service-department/

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]]>9926Sat, 07 Mar 2015 20:35:07 +0000Is AAA your Competition?https://www.autoshopowner.com/forums/topic/4083-is-aaa-your-competition/AAA in our area has, for the last couple of yours been running battery replacement trucks in addition to the normal towing vehicles. I stated my displeasure with this program to my AAA representative when I was participating in the AAA Approved Auto Repair program and using them as my towing service. Since I have ceased participation in the program, my tow in rate has more than doubled.

I was reading a recent issue of Brake and Front End magazine today and got to wondering if those of you who are still involved with AAA are as alarmed as I am even though I am a former participant? According to the editorial AAA has purchased a 30 something location, auto repair franchise, operating in several states in the Midwestern and Eastern United States.

My concern is this, when I was a AAA Approved shop I advertised, as I'm sure most of you do, The AAA logo in all of my print advertising, on my radio advertising and even my Yellow Pages ads. Heck, I even allowed them to hang their sign on my pole and building. All of those years I paid dues to belong to and advertised for an organization that is now a direct competitor.

Yeah, I may just be venting but really would like to know what you all think?

]]>4083Sun, 06 Dec 2009 17:21:38 +0000comparing with other shops.https://www.autoshopowner.com/forums/topic/9361-comparing-with-other-shops/I see some shops are comparing their shops with others in their area, How do you go about this? Anonymous phone calls? Or do you have this close of a relationship. Appreciate all the help.

]]>9361Wed, 26 Mar 2014 02:42:14 +0000how do i compete with mobile/backyard mechanics?https://www.autoshopowner.com/forums/topic/7522-how-do-i-compete-with-mobilebackyard-mechanics/I'm sure everyone has had to deal with this so hopefully I can get some advice. How do you compete with these mobile & backyard mechanics. I've been losing so many jobs to them just simply because I can't compete with their prices. Example- a customer called asking for an estimate on replacing his motor on a 1998 cadillac deville. After finding a low mileage used motor with a decent warranty I gave him a price of $2000. He seemed very happy with it and would call me the next day to let me know. He called back a few days later saying he found someone who would do it for $900 and demanded I match his price. After a bit of questioning i found out his other price would be doing it in his backyard, and has never done a northstar motor swap(the subframe,motor,trans has to come out at the same time) I told him I couldn't even get close to it and he went with the cheaper price. So i lost the job. This is almost a daily happening from almost every call I get. How do I get people to see past the ridcliously low price that these backyarders can give and go with a quality repair at a decent price???

]]>7522Fri, 13 Jul 2012 19:20:15 +0000Pep Boys Selling To Investment Firmhttps://www.autoshopowner.com/forums/topic/7010-pep-boys-selling-to-investment-firm/

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]]>7010Sat, 10 Mar 2012 14:22:17 +0000AutoZone Moves Around the Corner from mehttps://www.autoshopowner.com/forums/topic/6950-autozone-moves-around-the-corner-from-me/

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]]>6950Sat, 25 Feb 2012 22:16:30 +0000AMMCO's "Free Check Engine Light Test" on TVhttps://www.autoshopowner.com/forums/topic/4267-ammcos-free-check-engine-light-test-on-tv/

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]]>4267Thu, 07 Jan 2010 14:53:42 +0000Goodyear closing 92 Stores and will Cut 600 Jobs?https://www.autoshopowner.com/forums/topic/1778-goodyear-closing-92-stores-and-will-cut-600-jobs/Goodyear closing 92 Stores and will Cut 600 Jobs? Did anyone hear about this? They must be struggling.

 

"Goodyear Tire & Rubber Co. announced that they will be closing down 92 of their retail stores across the United States. They will be laying off 600 full and part time workers due to the slow economy. Goodyear has a total of 742 stores in the United States.

 

The spokesperson for the company said that because of the economy, people are driving less and it has affected how often they are replacing tires and buying new cars. They are planning on closing stores that are under performing.

 

The company has reported income increases in the second quarter to $75 million which the year before was $56 million. Their revenue also rose by 6.5 percent to $5.24 billion."

 

http://www.youtube.com/watch?v=tW7BJ4F3qjw

]]>1778Sat, 13 Sep 2008 02:56:07 +0000