You're "spot-on" Joe! The problem I see (from the shop owners I talk to) is that marketing/advertising/promotion is considered like a "like item" expense. It's treated like "supplies" or other expensed you need to run a business. I get it.
But if that so called expense generated income, is it an expense? Or an investment?
I know we can play around with words too - and I'm not trying to "sell you" (or anyone) on anything.
But in conversation with shops and I ask them "What was the last marketing or promotion or the last time you sent a postcard or anything?", know what the answer is??
NOTHING!
So with the risk of sounding like a smart a**, I ask them "Then what did you expect?"
Look, if you put together a simple postcard... just black ink on a colored stock (I like yellow because it seems to get more attention) ... and just mail it out to your customers (who already know, trust and like you) with a kick-butt offer... you're going to get work! It's that simple.
That makes the "expense" an investment.
Hope this helps!
Matthew
"The Car Count Fixer"
P.S.: Grow your Car Count, Income & Profit - Follow me on YouTube
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